Reference Desk 610.902.8537
Have questions regarding RefWorks or need some technical support? Contact our Support Team for help.
E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, RefWorks Support Pages are available at any time.
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Informational webinars presented by the RefWorks Product Manager and recordings of past ones can be found on our
Our New RefWorks screencasts are available 24/7 on our YouTube Channel.
RefWorks has an easy to use tool that installs in any web browser called the Save to RefWorks button. The Save to RefWorks button grabs information from any web page – in some cases a complete article – and adds it to your RefWorks library.
To add the Save to RefWorks button to your browser, click on the More icon 
and select Tools. Simply drag the Save to RefWorks button to your browser. Once you’ve installed it, go to any web page and click the Save to RefWorks button to capture the information.
You can save a set of search results or an individual article - the choice is yours. You can easily edit metadata prior to importing into RefWorks.
Library Hours
Mon- Thu 8am-10pm
Fri 8am-5pm
Sat Closed
Sun 12pm-6pm
